F.A.Q.
In this section, we have compiled answers to the most frequently asked questions about hair extensions, drawing on inquiries from hundreds of clients and industry professionals. If you still have any doubts or cannot find the answer you are looking for, please contact our customer service team for assistance.
How long can I wear my extensions?
Keratin extensions, when properly applied, can last between 3–6 months, depending on the client’s hair growth, how well the extensions are cared for, and the quality of the application.
Tape-in extensions, on the other hand, need to be removed every 5–6 weeks to be washed, re-taped, and reinstalled. With proper care, these tape-in extensions can be reused for 4–6 months.
Where does Di Biase's hair come from?
Di Biase Hair uses only natural Remy quality hair with intact cuticles mainly from India, occasionally we can source hair from Mongolia and other central Asian countries .
Is it possible to color the Hair extensions?
100% Remy hair extensions are carefully processed through bleaching and re-dyeing to achieve a wide range of shades that suit every client’s needs.
Further coloring can compromise the integrity of the hair, causing it to lose its natural shine and luster over time. However, if additional coloring is necessary, it is recommended to stay within similar tones—ideally going from lighter to darker shades that align with the original color selected at the time of application.
For the most natural-looking result, extensions should have slight variation from your natural hair color rather than being an exact match.
IMPORTANT: Always have any coloring performed by a professional, and avoid bleaching to preserve the quality of the extensions.
Is it possible to use heat sources such as hair dryers, flat irons or curling irons for styling?
Is it possible to use heat tools, such as blow dryers and flat irons, for styling?
Absolutely. Because the extensions are made from 100% natural hair, you can safely use heat tools to create any style you like—whether straight or curly.
Always be careful not to apply heat directly to the bonds when using a blow dryer, flat iron, or curling iron, as this can damage and weaken the bond.
We recommend using Di Biase Hair heat protectants to help shield the hair cuticle and maintain the extensions’ health, shine, and longevity over time.
Remember this is real hair and using excessive high heat will burn and damage your Di Biase hair like it would your own.
Which products are suitable for caring for hair extensions?
Proper care of hair extensions requires the use of the professional Di Biase Hair treatment line, specifically formulated for 100% natural, Remy-quality extensions. This specialized line deeply nourishes the hair with a blend of macadamia oil, argan oil, keratin, and hyaluronic acid.
Because extensions do not receive natural nourishment from the scalp, protein-rich products are essential to help restore and maintain their strength and vitality. The use of standard shampoos and conditioners is strongly discouraged, as they may not provide the necessary care.
Discover the complete line of Di Biase Hair products for optimal results.
Can I color my roots once the extensions have been applied?
Yes, it is possible to color your roots while wearing extensions. However, it is recommended to address your color prior to the application of extensions for the best results.
It is advisable to have a professional color your new growth and to be careful not to get color on the bonds, as this can compromise their integrity.
Are the extensions reusable?
Keratin extensions are not reusable, whereas tape-in extensions can be reused. For tape-in extensions, it is recommended to remove the strands, replace the adhesive tabs, and reapply them at the roots.
What lengths are available?
Keratin extensions are available in three hair lengths: 40/45 cm, 50/55 cm, and 60/65 cm. Tape-in extensions are available in two hair lengths: 40/45 cm and 50/55 cm.
Can I request longer hair extensions than those available online?
Available exclusively by special order, we offer keratin hair extensions measuring 65–70 cm. These extensions are sold in packs of 20 strands, with each strand weighing 1.10 grams.
Call us for special ordering on pricing, this also includes Taxes, shipping and tariff charges.
For inquiries or to place an order, please contact us by email or telephone using the details provided on our website.
How many strands are in one package?
Keratin extensions are supplied in packages of 20 strands. Each strand weighs 0.8 grams. Adhesive extensions are supplied in packages of 10 strands. Each strand measures 4 cm in width and weighs 2.3 grams.
How many replacement stickers are in a package?
Each package contains 20 pre-cut double-sided adhesive strips, each measuring 4 cm in width. In our shop, it is also possible to purchase a 560 cm roll, which may be tailored to meet specific requirements.
How many strands are needed for a complete lengthening and thickening?
Keratin Extensions
Fine hair: 80 strands (4 packs)
Medium-density hair: 140 strands (7 packs)
Thick hair: 180 strands (9 packs)
For thickening only: 60–80 strands, applied mainly to the back and sides of the head
Note: Total strands generally range from 100–200 depending on hair type and desired effect.
Tape-In Extensions
Fine hair: 40 strands (20 double applications, 4 packs)
Medium-density hair: 50 strands (25 double applications, 5 packs)
Thick hair: 60 strands (30 double applications, 6 packs)
Clip-In Extensions
Minimum requirement: 3 extension wefts
Recommended: DIY Set for easy application
Can I swim in the sea or in a pool with hair extensions?
Yes, it is possible to swim with your hair extensions. However, it is important to protect your hair, as chlorine and sea salt can cause damage. Always tie or braid your hair before swimming to prevent tangling or matting. After swimming in the sea or a pool, rinse your hair thoroughly with fresh water and use products that help detangle. Contact us to order our recommended treatments for sun protection and detangling, specially designed to shield and care for your hair.
Will extensions or remover damage my hair?
Absolutely not. Keratin and double-sided tape extensions are completely hypoallergenic. The key is to apply the strands correctly to prevent any traction or tension issues. It is also recommended to schedule periodic check-ups at the salon. Our remover is an extremely gentle product that does not damage either the hair or the extensions.
Will I able to style my hair and tie it up while wearing extensions?"
Certainly! Since the extensions are made of 100% natural hair, you can use heating tools—such as blow dryers and flat irons—to create any hairstyle you like, whether curly or straight. You can also safely tie your hair up."
Do hair extensions feel uncomfortable?
Exactly — when extensions are applied correctly, they should feel completely natural. Properly installed extensions:
Do not pull on your roots
Are soft and lightweight.
Blend seamlessly with your natural hair, both in texture and movement
If there is any discomfort, tugging, or irritation, it’s a clear sign that the application was incorrect, and it should be adjusted by a professional.
Sometimes itching can occur when first applied and this should go away after a week. This is completely normal.
How will it feel to sleep with hair extensions?
Hair extensions will feel completely normal while sleeping, but taking a few precautions will help protect both your natural hair and the extensions:
Tie or braid your hair – Gently tie it in a loose braid or ponytail to prevent tangling and matting overnight.
Use a silk or satin pillowcase – This reduces friction, helping to keep hair smooth and extensions intact.
Avoid tight hairstyles – Tight ponytails or buns can pull on the extensions and cause stress to your natural hair.
Brush gently – Use a soft-bristle or loop brush before bed to remove any knots.
Following these steps helps maintain your extensions’ longevity and keeps your hair healthy.
Can I wash and brush the Hair extensions?
Yes. We recommend brushing your extensions several times a day to keep them in good condition and prevent tangling. We also recommend washing them using professional products specifically formulated for hair extensions. Washing should be performed without tipping your head upside down. In our shop, you can find a complete line of care products, as well as brushes designed not to damage the hair.
Is it normal to lose strands after application?
If properly applied, you should not lose any extensions.
Here is some reasons you may loose strands after application.
Hair was not applied properly.
Your hair was not prepared properly before application.
Hair is not secured at night before going to bed.
Heat was applied too close to bond, softening it.
Brushing hair was not gentle.
Is it noticeable if I'm wearing extensions?
Assolutamente no. Le extension naturali 100% di Qualità Remy Di Biase Hair si integrano perfettamente ai capelli veri. E’ possibile mantenere il proprio stile di vita e fare qualunque tipo di sport.
How long does it take to apply extensions?
Clip-in extensions can be applied in just 5 minutes. Keratin extensions, by contrast, typically require 2 to 4 hours, including cutting and styling. Tape-in extensions generally take 30 to 60 minutes, also including cutting and styling. The exact duration, however, depends on the specific work to be performed and the desired result.
What are the benefits of wearing hair extensions?
Transform your hair with full or partial lengthening, added volume, or delicate ombré highlights.
Create the look you love — longer locks, playful bangs in total comfort. Adhesive extensions are invisible and perfect for a seamless, natural style.
How do I apply tape-in extensions?
Adhesive extensions are easy to apply and require no tools to be put in place, as they come ready to use. You simply need to remove the protective backing—and you're all set!
Useful Information
Can I return the product if I am not satisfied?
Please see our return policy for full details.
With very pronounced thinning, can I use extensions?
We suggest consulting an expert in the field.
If I am experiencing severe hair loss, can I use extensions?
No. It is recommended to treat hair loss before applying extensions.
What is Remy quality hair?
Remy Quality hair is 100% natural hair with cuticles aligned in the same direction from root to tip, making it easier to manage and less likely to tangle. All Di Biase Hair extensions are 100% Remy Quality hair.
What is your hair like after removing extensions?
After professional removal, your natural hair should be washed with shampoo and treated with a hair mask to remove any keratin residue. If the extensions have been cared for according to the provided instructions, your natural hair will remain undamaged.
In some cases, your natural hair may need to be point-cut at the ends so that the extensions blend seamlessly. As a result, the ends may feel slightly thinner due to this pre-cutting, ensuring a more natural finish.
Can hair extensions be damaging to the hair?
Hair lengthening using extensions is a delicate process free of chemical substances. Indeed, both the keratin and the adhesive are completely hypoallergenic. Furthermore, Di Biase Hair natural extensions—when applied correctly—do not cause damage to the hair, as they feature systems specifically designed to prevent discomfort, even with prolonged use.
